Job Title: Physician Navigator/Practice Regional Lead

Location: Greenwood Village, Colorado (Denver)

Job Type: Full-Time

Job Schedule: 8a to 6p weekdays, flexibility required

Compensation: $26 to $28 per hour

Benefits: Medical, Dental, Vision

Work Settings: Office, Start-up (Not a remote position)

Company Overview:

Posterity Health is a pioneering digital-forward startup in the men's fertility space. We are dedicated to revolutionizing male fertility care through innovative digital solutions and personalized treatment approaches. Our mission is to empower couples struggling with conception by providing proactive assessment and treatment for male factor conditions.

Responsibilities:

• Patient Navigation and Care Coordination:
  • Serve as the point person and subject matter expert for patients and key channel partners, guiding them through the Posterity Health service offerings, value propositions, and next steps.
  • Establish rapport with fertility center staff members and work closely with our MDs to manage patient schedules and ensure prompt care delivery.
  • Manage patient escalations and ensure satisfactory resolution of patient questions and concerns regarding care and billing.
  • Collaborate with physicians across multiple markets in fertility clinics, care sites, physician leadership, and key channel partners to promote effective working relationships and facilitate goal achievement.
• Quality Assurance and Performance Improvement:
  • Be a leader on the clinic teams in problem-solving to address issues related to patient safety, care quality, and service excellence.
  • Drive quality initiatives and manage quality metrics, collaborating with leadership to identify and implement performance improvement initiatives.
  • Partners to promote effective working relationships and facilitate goal achievement.
• Minimum Experience:
  • Bachelor's degree in healthcare or related field preferred.
  • Athena (or other EMR experience) required; healthcare or specialty clinic experience preferred.
  • Strong communication, leadership, and problem-solving skills in fast-paced environment.
  • Ability to thrive in a fast-paced startup environment, with agility and adaptability to changing demands.
  • Commitment to patient safety, quality care, and service excellence.