Company: Posterity Health

Website: www.posterityhealth.com

Job Type: Full-Time

Job Schedule: Monday to Friday, with occasional Saturdays

Medical Specialty: Men's Health

Benefits: Health, Dental & Vision

Work Settings: Telehealth, Clinic, Fertility Center

Company Overview: Posterity Health is the national Center of Excellence for Comprehensive Men's Health across 50 states. Posterity provides better access and more convenience to expert led preventive care, hormone management, male fertility, sexual health and aging male health. Our hybrid model integrates at-home diagnostics, telehealth, and in-person care-ensuring fast access to experts with personalized treatment continuity.

Job Description: We are seeking a dedicated Medical Assistant with a minimum of 2 years of experience to join our dynamic team. This role requires clinical expertise and the ability to navigate the challenges and ambiguities often present in a startup environment. You will play a crucial part in guiding patients through their reproductive health journey, primarily in an office-based telehealth setting with minimal physical patient interaction.

Responsibilities:

• Provide exceptional care to patients, ensuring their needs are met with empathy and efficiency.
• Facilitate smooth interactions with Posterity Health through high-touch scheduling and care coordination.
• Greet patients at the clinic and ensure they feel welcome and supported.
• Communicate and educate patients on their lab results, presenting the Posterity Health three-step reproductive workup.
• Assist patients in starting their reproductive workup, including scheduling appointments and handling payment collection.
• Prepare patient charts for upcoming encounters, ensuring all information is accurate and up-to-date.
• Support physicians and advanced practice teams in scheduling patients and keeping them on track with their treatment plans and objectives.
• Maintain comprehensive knowledge of patient referral status and document all interactions in the EMR.
• Ensure health information is managed in compliance with practice and federal regulations.
• Track member information, schedules, files, and forms confidentially.
• Initiate outreach and follow-up procedures for missed appointments as necessary.
• Perform other duties as assigned.

Requirements:

• 2+ years of experience as a Medical Assistant.
• Appropriate MA certification.
• Certified Case Manager certification is a plus.
• Previous care coordinator experience is a plus.
• Strong computer skills, including proficiency with electronic medical records and Microsoft Excel.
• Exceptional written and verbal communication skills.
• Excellent organizational skills with a strong attention to detail.
• Superior clinical assessment and analytical abilities.
• Effective time management skills.
• Ability to work independently with minimal supervision.
• Proven ability to thrive in a fast-paced and sometimes stressful environment.
• A willingness to expand your technical skill set and adapt to new challenges.

Compensation Range: $24.00/hr- $27.00/hr

Join Posterity Health and be part of a pioneering team dedicated to transforming men's health. Apply today to help us make a meaningful difference in the lives of countless people.